Custom Service

Do you have a one of a kind design in mind for a special occasion or special someone?
Whether it's a statement jewelry set or a simple and delicate pair of earrings, our custom jewelry service allows you to work one-on-one with our designer to create your unique piece(s) with your budget in mind.

Custom Services We Offer

  • One-Of-A-Kind Design: Work with the designer to create the one-of-a-kind jewelry piece or set you have been dreaming about. Using Computer Aided Design or CAD Technology, the designer has limitless possibilities of bringing your idea to life! 
  • Customize Our Design: Is there a piece on the sight you love, but would love even more in the right color or metal? Yes, we customize our own designs! Tell us the metal or stone color you are looking for and our designer will source the materials needed to create a customized version of the piece(s) in our collection.
  • Fit Customization: When the fit is right, jewelry should frame and accentuate your look and your body. If you believe the piece(s) you wish to order is too big or too small for you, or the person you are gifting it to, we can customize the sizing of your piece(s) by removing material or adding extension by the inch. (Review jewelry lengths and size guide under the product details of each piece)

    *The final price of a customized piece from our collection will NOT be the same as the price of the piece as listed on the website due to the additional cost of sourcing, redesign(if needed), and change in materials. 

    **All pricing for custom services will be determined by the designer and is dependent on service desired, materials, and your budget.
      

    Working With The Designer

    First

    Start by filling out the form below, including briefly naming and describing the custom service you are looking for. In that description, include approximately when you need the order to be fulfilled by as well as your budget.

    Second

    The designer will respond by email within 1-3 business days requesting additional information and reference pictures(if needed). In this email you might also be given the option to schedule a 30 min. phone call with the designer to further articulate the details of the design and answer any question both you and the designer might have.

    Third

    After the designer has everything they need, if you are ordering a One-Of-A-Kind Design, you will receive a digital rendering or sketch of your design(s) and a price quote. If you are ordering a Customized Design or a Fit Customization, you will receive a price quote and be asked to confirm your order.

    Fourth

    If ordering a One-Of-A-Kind or Customized Design, you will receive an invoice to secure your order with a 50% non-refundable deposit. This must be paid before the designer begins creating your piece(s). If ordering a Fit Customization, you will receive an invoice for the total cost of the service, piece(s), and shipping. This must be paid before the designer begins creating your piece(s).

    Fifth

    Finally, once the designer completes your custom piece(s), you will receive an email detailing the design, along with pictures and/or video of your piece(s). If you are happy, you will be asked for shipping information and your finished piece(s) will be on its way. If you ordered a One-Of-A-Kind Design or Customized Design, you will receive an invoice for the remaining balance and shipping. Once that's paid, your finished piece(s) will be on its way.

     

    If you have any questions, please submit them in the "message" section of the Custom Service Form below along with the description of your Custom Service request.

    Custom Service Form: